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Terms & Conditions of Catering Services

Effective Date March 25, 2019

Ordering, Deposit, and Payment Policies

Please place orders a day prior for best service and availability.  Same day orders & last minute changes cannot be guaranteed.

Minimum order amounts may apply.

Prices and offerings are subject to change and all applicable taxes and delivery fees will be applied to orders.

We require a credit card for all catering orders.  This card is used to hold your order and charged the day of your event.  We provide a receipt with delivery and can email a copy upon request.

Account payments are due net 7 days from delivery date.

Cancellation and Refund Policy

Cancellations made within a 24 hours of delivery or pick up time may be subject to a 50% surcharge.  Refunds are at the sole discretion of Chef Luciano Inc.

Delivery and Setup

Food will be delivered and set up upon request at the time of your order.  Delivery charges may apply.

Please allow a 15 minute window before and after estimated delivery time.

Security

The transmission of payment will adhere to PCI DSS for storing and transmitting cardholder data.

Cardholder Data (as defined by PCI DSS) will be used for the sole purpose of supporting payment for and delivery of goods and services.

Updating Terms & Conditions

We may change or modify these Terms & Conditions from time to time, in our sole discretion, and will post the updated Terms & Conditions with a “Last Updated” effective date.  Any changes or modifications will be effective immediately upon posting them, and will apply to all access to and use of our services thereafter.  Your continued access to and use of the services following the posting of revised Terms & Conditions means that you accept and agree to the updated Terms & Conditions.  As a result, we encourage you to check this page from time to time so you are aware of any changes as they are binding on you.  If you do not agree to the changed or modified Terms & Conditions, do not use the services.   

Privacy Policy:

Chef Luciano Kitchen & Chicken obtains personally identifiable information such as your name, email address and payment card or other information when you provide it voluntarily.  We use your information to provide you with correspondence, products and services.  We may also communicate with you and send you information about our products and services.

Sharing Information:

Chef Luciano Kitchen & Chicken shares personal information to third parties for delivery services and payment processing for the purposes described above.